Our customers
We listen to what matters to you most.
Every day, ALDI sells thousands of products through our stores around the world, we are passionate about our products and we take responsibility for the products that we put in your homes.
We promise high quality products at great value. Guided by your needs, feedback and ideas, we design our select product range in a way that meets your everyday needs.
For us, quality extends from your safety, health and well-being through to the sustainability of our products.
The safety of our products is one of our core commitments to you and we work to ensure our safety and quality management policies and processes meet or exceed consumer legislation.
Our aim is to provide you with a healthier and more sustainable lifestyle, which is why we work with our buyers and suppliers closely to improve the composition and nutritional profiles of our products while we also consider taste profiles.
We also strive to take into consideration every product’s lifecycle with the goal of continually reducing resource intensity and ecological impact. At the same time, we constantly aiming to improve our overall observance of every country’s unique social norms and expectations.
Lastly, we work to provide accurate and transparent information through clear product labelling and direct customer communications to help you to make informed choices with every purchase.